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Policies
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Item cancellation policy
- An eBay Community Seller who uses MissionFish should be aware that any eBay for Charity listing they post can be cancelled at any time upon request of the benefiting charity. A MissionFish-registered charity always has the right to request cancellations for any eBay listing that includes their name and/or logo for any or no reason.
- The seller will often be provided an explanation of why the item was cancelled, but an explanation is not guaranteed. Sellers whose items are cancelled at the request of the benefiting charity will receive an insertion fee credit from eBay. Item cancellations will not impact feedback score or any other aspect of the seller's eBay activity.
- A charity registered with MissionFish should be aware of their right to request cancelation for any live eBay listing which includes their name and/or logo and is inappropriate for their mission. A cancellation request must be completed for each inappropriate listing using tools provided in the charity's My MissionFish account. Charities should also be aware that requesting an item to be cancelled will have an impact on the seller, and should exercise this option with discretion.
